Shipping Information and Costs
All orders go out within 1-2 working days of payment being received. Everything is sent by Australia Post standard delivery unless the Express Post option has been chosen.
As we are in a regional area, sometimes the post can take an extra day to arrive.
Postage charges are in line with Australia Post charges. We collect and recycle as much packaging material as we can from larger local business (see packaging and recycling), and this helps to keep the cost down for both you, us and the environment. Whenever there is an increase in Australia Post charges, there is an increase in shipping costs.
Currently the charges are as follows:
Natural fragrances and pure essential oil blends alone (up to 6 products) – postage is $8.30 to anywhere in Australia
For all other product combinations shipping is $12.25 to anywhere in Australia
Once we have posted your order, it is out of our hands. However, if your order doesn’t arrive within a week or your placing it, please get in touch and we will use the Australia Post tracking system to follow it up.
We don’t charge you shipping for any sample packs of natural perfume oils that you buy. Due to the prohibitive costs for tracking this item, there is no tracking on sample packs. This means that once a sample pack is in the Australia Post system we are unable to track it.